Question 1

How can I find out more about CargoShot?

Accepted Answer

• You can visit our website at www.cargshot.com 
 • You can fill out the “Contact Us” form on the home page
 • You can give us a call at 803-701-0678

Question 2

What is CargoShot?

Accepted Answer

• CargoShot is the premiere application that allows you to prove the condition of your freight at shipping, receiving, and delivery. 
 • CargoShot provides a mobile application to document the condition of an asset as it moves through the supply chain. Cargoshot also provides a management dashboard that provides easy access to all stored data that can then be used to easily identify where and when the asset has been mishandled, and help identify and hold accountable the responsible party.

Question 3

Why choose CargoShot?

Accepted Answer

• CargoShot is designed from the ground up by experienced logistics operators, not technology people, to provide an easy-to-use solution to document “proof of condition” as an asset moves through the supply chain.

• Logistics workers can access the CargoShot mobile application from any Internet-equipped mobile device. Workers capture order specific data along with photographs of pallets, cases, packaging, and trailer information to document visual proof of condition at shipment, delivery or receipt.

• Having a standardized process, consistent data points and one-time data entry at the point of receipt, delivery or shipping helps reduce errors and ensures compliance.

• Works with any current web browser (Safari, Chrome, Firefox, Edge) and on current versions of Apple, Android and Windows devices.

• Designed to help you fight fines, penalties and chargebacks with visual proof and back up corresponding data such as BOL#, Order #, Carrier, Trailer #, etc.

• No additional user fees!

Question 4

What technology is CargoShot based on?

Accepted Answer

• CargoShot is a cloud-based, software as a service (SaaS) application. 
 • Our system is hosted entirely in the cloud using one of the industries premier cloud hosting providers, with ready access to highly scalable infrastructure and IT resources.

Question 5

How much does CargoShot Cost?

Accepted Answer

• CargoShot is provided as a monthly subscription service. Pricing is base upon the amount of storge utilized to store photos of freight. The monthly subscription allows unlimited users on a per location basis, for a specified  amount of storage.
 • There is a one time setup fee per location.
 • Please submit the Request a Quote form on our website for a price quote.

Question 6

How do I pay for my monthly subscription?

Accepted Answer

• CargoShot accepts all major credit cards via our secure online portal.

• Other payment options may be available upon request.

Question 7

Can I access the dashboard or mobile application online?

Accepted Answer

Yes you online via a link on our website!

Question 8

Do you offer any videos showing how CargoShot works?

Accepted Answer

User videos are available online under the “How it Works” link on our homepage!

Question 9

How long does it take to get CargoShot up and running?

Accepted Answer

• A new CargoShot subscription can be initiated in a single day. Users can be trained on either the mobile application of dashboard in under and hour.

• We recommend a coordinated implementation. Contact us at info@cargoshot.com (mailto:info@cargoshot.com)to schedule a date and time!

Question 10

What mobile platforms does CargoShot work on?

Accepted Answer

CargoShot works on any Internet-connected web browser without dependency on device type. CargoShot is commonly used on Apple, Android and Windows devices with the latest versions and updates!

Question 11

Who can I contact if I have a problem?

Accepted Answer

You can visit our website at www.cargshot.com and fill out the “Contact Us” button on the home page or give us a call at 803-701-0678 during regular business hours.

FAQ'S